Make It Right Services - Los Angeles, California

Wilmer

Update:
After I received the invoice thru email, I noticed contact info if I was unhappy with anything and they would try to make it right. After calling and telling them about my issue, they were able to return $100 back to my card. This goes a long way to me as a customer. They also advised making a clean out at my residence and it would be the cheaper price going forward if this issue were to occur again. With a little research it's not that expensive to add and I will be doing that in the future. Thank you so much for your assistance with the price and the great customer service. I would recommend them for any plumbing issues!

Toilets were clogged and tried their services. I would give 1 star but the representative was very professional and did a great job. Reason for the poor review is the price was extremely high. Would have been 200 if we had a clean out outside the house to get the snake in. But since we didn't he had to remove the toilet. For that extra step it went to 586 which is almost triple. I don't think it was worth the price just for removing the toilet. They charge 50 to give the estimate but the service does come with 30 day warranty if same issue occurs which is nice. I would not go back to them because they are overpriced if you don't have a clean out. The representative gave great customer service at least.

Leigh Stone

Professional and reliable. Thank you

Adding to my original feedback. Quality work every time!

Kai Williams

I was in need of a replacement tankless water heater. And I must say I was very impress will the professionalism I received from the young lady who took my call, the guy whom follow up with me to let me know that Jesus will be out to see me. And to Jesus who provided me with excellent service. From the time he started till the time he ended he walked me through the process. I'm glad I choose this company. Nita Haley

David S

Jesus was super smart about identifying my leak issue and provided advice on how I can deal with it the most cost effective way possible. It didn't need a costly repair as other plumber said. I appreciate his honesty. I can trust this biz. They don't bs you like many other plumbers.

Marylou Escobar

Eddie and Tony did a terrific job! They were on time, professional, knowledgeable and friendly. Our showers abs toilets were clogged due to a sewer problem and both gentlemen explained the procedure and provided me with three options varying in price. Once I chose an option, they got to work and then explained how they fixed the problem. I was given a one month warranty. I would highly recommend this company!!!!!

Irene jimenezzz

Great service, very professional! I used the chat service to reach out and responses were quick, very understanding and service was affordable. The plumber sent out to me was Eddie, he was very respectful, professional and did a great job!

Stephen End

I truly was delighted by the professional manner in which they approached fixing my toilet. They had to remove the toilet and use a heavy duty machine operated snake to clean the drain pipe .Not so easy to do unless you have experience and time and the right equipment. Plan on using them again as needed. Good value and good people

Myra Rivero (MyraDiane)

I hired Make It Right Service to install a tankless water heater. Jesus was my technician, whom provided the initial quote and completed the installation. He was professional and provide several options to accommodate me. The work was completed in a timely manner, and Jesus kept me informed of the process. Mostly importantly, there wasn’t any hidden fees at the end of the job. I would use this company again and I would request Jesus for my future plumbing concerns.